The art of solving performance problems

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Application Performance Authors: Elizabeth White, Jason Bloomberg, APM Blog, AppDynamics Blog, John Worthington

Related Topics: Nastel Journal, Enterprise Application Performance, Agile Digital Transformation

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The Black Hole in Digital Performance Management

For today’s enterprises, digital performance means far more than a snappy website and mobile apps. In reality, end-to-end performance is critical to keeping customers happy and, in turn, achieving the strategic goals of the business.

End-to-end digital performance presents a tricky challenge, as every link in the chain must operate properly. Finding weak links quickly and resolving them immediately can be the difference between an online purchase and a lost customer.

The Rise of Digital Performance Management

To gain the necessary visibility, operations managers turn to a variety of monitoring tools. Web performance management for the front end, application performance management for keeping track of numerous apps, network management to ensure the underlying pipes are free from clogs—the list goes on.

This piecemeal approach to operations monitoring, however, has proven insufficient for that ensuring end-to-end digital performance meets the increasingly stringent requirements of today’s users. The result is a burgeoning new market category of digital performance management (DPM).

The goal of DPM is to raise the operations monitoring discussion above the technical weeds and focus instead on the success of business transactions. Whether it is a purchase on an ecommerce site, a balance inquiry on a mobile banking app, or a physician viewing the chart of a patient on her tablet, business success means the performance of business transactions as they traverse all of the components of a modern, digital enterprise environment.

For today’s enterprises, however, “modern” doesn’t mean “all new.” Modern digital enterprise environments are a heterogeneous mix of old and new somehow wired together to support the rapidly changing digital landscape. That wiring, in fact, is what keeps the lights on. Without it, all the flashy digital doodads will amount to naught.

What is that all-important wiring that keeps the transactions at the heart of flowing? Middleware.

Read the entire article at http://data-informed.com/the-black-hole-in-digital-performance-management/.

Copyright © Intellyx LLC. Nastel is an Intellyx client. At the time of writing, none of the other organizations mentioned in this article are Intellyx clients. Intellyx retains full editorial control over the content of this paper. Image credit: Leonid Mamchenkov.

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More Stories By Jason Bloomberg

Jason Bloomberg is a leading IT industry analyst, Forbes contributor, keynote speaker, and globally recognized expert on multiple disruptive trends in enterprise technology and digital transformation. He is ranked #5 on Onalytica’s list of top Digital Transformation influencers for 2018 and #15 on Jax’s list of top DevOps influencers for 2017, the only person to appear on both lists.

As founder and president of Agile Digital Transformation analyst firm Intellyx, he advises, writes, and speaks on a diverse set of topics, including digital transformation, artificial intelligence, cloud computing, devops, big data/analytics, cybersecurity, blockchain/bitcoin/cryptocurrency, no-code/low-code platforms and tools, organizational transformation, internet of things, enterprise architecture, SD-WAN/SDX, mainframes, hybrid IT, and legacy transformation, among other topics.

Mr. Bloomberg’s articles in Forbes are often viewed by more than 100,000 readers. During his career, he has published over 1,200 articles (over 200 for Forbes alone), spoken at over 400 conferences and webinars, and he has been quoted in the press and blogosphere over 2,000 times.

Mr. Bloomberg is the author or coauthor of four books: The Agile Architecture Revolution (Wiley, 2013), Service Orient or Be Doomed! How Service Orientation Will Change Your Business (Wiley, 2006), XML and Web Services Unleashed (SAMS Publishing, 2002), and Web Page Scripting Techniques (Hayden Books, 1996). His next book, Agile Digital Transformation, is due within the next year.

At SOA-focused industry analyst firm ZapThink from 2001 to 2013, Mr. Bloomberg created and delivered the Licensed ZapThink Architect (LZA) Service-Oriented Architecture (SOA) course and associated credential, certifying over 1,700 professionals worldwide. He is one of the original Managing Partners of ZapThink LLC, which was acquired by Dovel Technologies in 2011.

Prior to ZapThink, Mr. Bloomberg built a diverse background in eBusiness technology management and industry analysis, including serving as a senior analyst in IDC’s eBusiness Advisory group, as well as holding eBusiness management positions at USWeb/CKS (later marchFIRST) and WaveBend Solutions (now Hitachi Consulting), and several software and web development positions.