The art of solving performance problems

Enterprise Application Performance

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Application Performance Authors: Jason Bloomberg, Mehdi Daoudi, Stackify Blog, John Worthington, Elizabeth White

Related Topics: Enterprise Application Performance, Agile Digital Transformation

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Dynatrace Drives Digital Innovation With AI Virtual Assistant

Innovation in the white-hot digital performance management (DPM) market continues to accelerate, and it was clear from this week’s Perform conference in Las Vegas that Dynatrace is setting the pace.

In fact, Dynatrace’s innovations are so cutting-edge and so flashy that on first glance they may seem to be gimmicks. For example, there’s Dynatrace UFO, a saucer-shaped device with flashing lights that one might confuse with a drone. But instead of flying, it provides status reports with patterns of red and green lights.

Or maybe the Digital Experience Center – a video wall that displays several of Dynatrace’s monitoring dashboards. If normal-sized screens are good, the reasoning might go, then large ones would be better, right?

And then there’s davis, the artificial intelligence (AI)-driven interface to Dynatrace’s deep, real-time knowledge about application and infrastructure performance. Interact with davis via Amazon Alexa’s soothing, vaguely British female voice, asking it (her?) such questions as “how are things today?” in order to solicit cogent, concise responses about recent problems with the digital infrastructure.

Gimmicky, perhaps – but there’s method to Dynatrace’s madness. Each of these innovations illustrates the vendor’s efforts to ‘consumerize’ IT.

Performance monitoring and management have heretofore been the sole domain of the techies. But digital performance management is inherently business – and customer – focused.

By adding dead-simple interfaces and corresponding interaction modalities, Dynatrace is opening up the world of DPM for the broader organization, and the techies as well, as everyone benefits from greater simplicity.

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Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, Dynatrace is an Intellyx customer. None of the other organizations mentioned in this article are Intellyx customers. Dynatrace covered Jason Bloomberg’s expenses at Perform, a standard industry practice. Image credit: Jason Bloomberg.

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More Stories By Jason Bloomberg

Jason Bloomberg is the leading expert on architecting agility for the enterprise. As president of Intellyx, Mr. Bloomberg brings his years of thought leadership in the areas of Cloud Computing, Enterprise Architecture, and Service-Oriented Architecture to a global clientele of business executives, architects, software vendors, and Cloud service providers looking to achieve technology-enabled business agility across their organizations and for their customers. His latest book, The Agile Architecture Revolution (John Wiley & Sons, 2013), sets the stage for Mr. Bloomberg’s groundbreaking Agile Architecture vision.

Mr. Bloomberg is perhaps best known for his twelve years at ZapThink, where he created and delivered the Licensed ZapThink Architect (LZA) SOA course and associated credential, certifying over 1,700 professionals worldwide. He is one of the original Managing Partners of ZapThink LLC, the leading SOA advisory and analysis firm, which was acquired by Dovel Technologies in 2011. He now runs the successor to the LZA program, the Bloomberg Agile Architecture Course, around the world.

Mr. Bloomberg is a frequent conference speaker and prolific writer. He has published over 500 articles, spoken at over 300 conferences, Webinars, and other events, and has been quoted in the press over 1,400 times as the leading expert on agile approaches to architecture in the enterprise.

Mr. Bloomberg’s previous book, Service Orient or Be Doomed! How Service Orientation Will Change Your Business (John Wiley & Sons, 2006, coauthored with Ron Schmelzer), is recognized as the leading business book on Service Orientation. He also co-authored the books XML and Web Services Unleashed (SAMS Publishing, 2002), and Web Page Scripting Techniques (Hayden Books, 1996).

Prior to ZapThink, Mr. Bloomberg built a diverse background in eBusiness technology management and industry analysis, including serving as a senior analyst in IDC’s eBusiness Advisory group, as well as holding eBusiness management positions at USWeb/CKS (later marchFIRST) and WaveBend Solutions (now Hitachi Consulting).