The art of solving performance problems

Enterprise Application Performance

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Site Reliability Engineering: DevOps 2.0 By Saba Anees Has there ever been a better time to be in DevOps? TV shows like “Person of Interest” and “Mr. Robot” are getting better at showing what developers actually do, using chunks of working code. Movies like Michael Mann’s “Blackhat” (2015) won praise from Google’s security team for its DevOps accuracy in a few scenes. Look around and you’ll discover elements of DevOps culture filtering out into wider society, such as people in all walks of life discussing their uptime or fast approaching code lock. On the other hand, perhaps the biggest thorn in the side of DevOps is that developers and operations teams don’t normally get along well. Developers want to rush ahead and compile some groundbreaking code under extremely tight schedules, while operations teams try to slow everyone down to identify systemic risks from acci... (more)

Exploring Airline Outages: A Developer’s Perspective

The transportation industry has seen its fair share of downtime this year. If you’ve been anywhere near the news lately, you have probably seen how severe the effects of a performance outage can be to airlines on a global scale. As the airline industry scales to digitally integrate with passengers’ lifestyles, and connect with customers through multiple channels, airlines also have to manage and optimize applications performance to ensure an ideal customer experience with millions of transactions every day. Earlier this year, a major domestic airline suffered a massive computer ... (more)

Advanced eCommerce Monitoring – one tool does it all

No eCommerce platform can be operated without a proper monitoring solution in place. In fact monitoring or analytics alone isn’t enough. If you are serious about your online business you need to do all of it: continuous performance management, user analytics, marketing analysis, business monitoring and customer service management. I like to call it: eCommerce Monitoring With […] The post Advanced eCommerce Monitoring – one tool does it all appeared first on about:performance. ... (more)

Forrester names AppDynamics a Leader and Top Ranked In The Current Offering Category in latest APM Wave Report

In the newly released report, “The Forrester Wave™: Application Performance Management Solutions, Q3 2016” by Milan Hanson and Eveline Oehrlich, Forrester evaluated and analyzed 14 top Application Performance Management solutions. The firms were evaluated against twenty-eight criteria, which were grouped according to current offering, strategy, and market presence. The report specifically recognizes, “AppDynamics’ App iQ Platform supports its suite of APM applications, providing insight into business transactions with discovery, tagging, tracing, and learning transactions that ... (more)

Announcing the 2016 PagerDuty Partner Award Winners

Since the early days of PagerDuty, the need to simplify and streamline incident lifecycle management processes was predicated on the ability to integrate with complex infrastructure stacks. Whether it be log management solutions, ticketing systems, or performance management tools, the successful journey to digital transformation includes how well your tools interact, exchange, and present critical data for DevOps and ITOps teams. At PagerDuty, providing an open and agnostic platform that integrates with any tool has been part of our product development philosophy that continues ... (more)

Is perceived experience reality?

Let’s run a pretend test together. Imagine a run-of-the-mill landing page with 300 words, minimal design, and a registration form. We’re really interested in which day of the week and at what time is ideal for sending prospects to this page to convert. We proceed with the test running coordinated pushes at certain intervals throughout the week and discover a conversions are abysmal on Friday afternoon and especially effective Wednesday morning. Let’s say we go through this exercise a few times a year to eliminate seasonality. We also comb through customer support feedback, soci... (more)