The art of solving performance problems

Enterprise Application Performance

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Everything as a Service By Dawn Parzych Whenever I write about the cloud, I tend to break it down into three categories: software as a service (SaaS), infrastructure as a service (IaaS), and platform as a service (PaaS). As I was working on a cloud performance management ebook, a coworker suggested that I also include function as a service (FaaS) and containers as a service (CaaS) in the definitions. I’ll admit, I had never heard of these categories so after these suggestions were made, I went to do some research. SaaS was one of the first cloud solutions to hit the market. It provides the ability to consume information through a browser or API. IT teams don’t have to manage applications, hardware, security, or storage; everything is managed by the vendor. Users subscribe to a SaaS service on a recurring basis and can easily scale. The uses of SaaS include business p... (more)

[video] @OutscaleInc's Infrastructure Services | @CloudExpo #CloudNative #DevOps #DX

"Outscale was founded in 2010, is based in France, is a strategic partner to Dassault Systémes and has done quite a bit of work with divisions of Dassault," explained Jackie Funk, Digital Marketing exec at Outscale, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY. 21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Download Show Prospectus ▸ Here Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% o... (more)

IT Briefcase Interview: Converged Application and Infrastructure Performance Management in IT Transformation

In a recent IT Briefcase interview, eG Innovations’ Director of Product Marketing John Worthington discussed how converged application and infrastructure performance management can be leveraged effectively across the IT service lifecycle. Here’s an excerpt: Q: What is Converged Application and Infrastructure Performance Management? A: Converged application and infrastructure performance management provides a single integrated view into end-to-end IT services. It reaches all the different infrastructure platforms, dives deep into applications and enables rapid, proactive diagnosis and resolution of end user performance issues. The factors that affect performance today are far too varied and interdependent for even the most talented teams to manage without cross-silo intelligence. A converged application and infrastructure performance monitoring approach addresses the... (more)

Cloud Monitoring Lessons Learned from Outages | @CloudExpo #Cloud #APM #Monitoring

Cloud Monitoring Lessons Learned from Outages By Dawn Parzych According to this year’s Internet Trends Report, the cloud is steadily expanding and companies are spending more on these services. Businesses are opting to use these third-party services rather than build their own internal tool because they are often easier and less expensive to deploy.  There’s no need to assign IT resources and purchase necessary hardware to deploy a new software solution, so the business unit can sign a contract and start using a solution almost immediately. What surprised me most from the report was the breakdown of the number of cloud services used by each department. Coming in at the top of that list was marketing, with an average of 91 cloud services. Our marketing team certainly uses a fair share of cloud services but the number isn’t anywhere close to 91 number. Regardless of th... (more)

Cloud Operating Model | @CloudExpo @JPMorgenthal #IoT #PaaS #AWS #Azure #OpenShift

Hard Choices Are Required When Adopting a Cloud Operating Model When was the last time you’ve ever heard anyone say “IT Applications & Operations”? Frankly, in my 30+ year career in IT, I don’t believe I’ve ever heard anyone use this term. The typical term we hear is IT Infrastructure & Operations. These two go together like Peanut Butter and Jelly, which tells us a lot about how we view the field of IT. For those that may not be familiar with the role of IT Operations, Joe Hertvik does a great job here of describing IT Operations Management as someone engaged in the role of providing this service to the business. As you can see it’s very interesting how he specifically addresses the gap between responsibilities regarding IT Applications and IT Operations as a Venn diagram in which there is no overlap. However, as we progress from a pre-Cloud Operating Model world t... (more)

Multi-Hypervisor #Monitoring | @CloudExpo #DevOps #AI #DX #Virtualization

Simplifying the Monitoring of Multi-Hypervisor Infrastructures Over the years, many enterprises have achieved tremendous cost reductions and management simplicity through virtualizing their IT infrastructure. According to Gartner, while some firms have virtualized over 90% of their servers, on an average, most firms have over 75% of their servers in a virtualized infrastructure, indicating the growth and maturity of the x86 server virtualization market. VMware dominated the virtualization market for several years but organizations are now also adopting other hypervisors such as Microsoft Hyper-V, Citrix XenServer, Oracle VM Server, Red Had Virtualization, etc. Additionally, the Kernel-based Virtual Machine (KVM) is an alternative for handling virtualization in Linux environments. And, the advent of hyper-converged infrastructures has introduced new hypervisors such... (more)

Insurance Industry's #DigitalTransformation | @CloudExpo @AppDynamics #ML

Digital Transformation in the Insurance Industry By Omed Habib The insurance industry is well aware that digital transformation is coming, even if some CIOs can’t really say what their individual companies will look like at the end of it all. In a survey of thousands of C-level execs around the world, insurance came in among the top five industries that are most likely to see “moderate to massive” digital disruption within the next 12 months. Only 20 percent of business leaders felt that they had the talent they needed to transform the enterprise, though. Here’s a closer look at what’s coming next in the exciting new era of software-defined insurance companies. The Growth of the Insurance Model The basic business model of the insurance industry hasn’t changed much since Edward Lloyd opened his coffee shop for seafaring folk in London in 1688. In the decades after Sh... (more)

RESTful Web Services: A Quick-Start How-to Guide - Part 2

Part 2 of "RESTful Web Services: A Quick-Start How-To Guide" explores foundational issues in coding RESTful operations, including Basic Authentication and Exception handling. Along the way I'll share with you multiple real-world coding tips and workarounds. Introduction As a teenager, one of my favorite TV shows was "The Wild Wild West." The show's description goes like this, "... a 60 minute western action series on CBS that was like no other. Special Agents James West and Artemus Gordon were spies for President Ulysses S. Grant shortly after the civil war. In every other way, they could be easily confused with James Bond of the 20th century. They had a "high-tech" (for its day) railroad car stocked with a compliment of advanced weapons. James West especially seemed to woo every beautiful woman he encountered. The agents' typical mission involved saving the United ... (more)

[session] @Zerto on @IBMcloud | @CloudExpo #Azure #VMware #AI #DRaaS

How to Master Disaster Recovery for Enterprise Applications Cloud-based disaster recovery is critical to any production environment and is a high priority for many enterprise organizations today. Nearly 40% of organizations have had to execute their BCDR plan due to a service disruption in the past two years. Zerto on IBM Cloud offer VMware and Microsoft customers simple, automated recovery of on-premise VMware and Microsoft workloads to IBM Cloud data centers. In his session at 20th Cloud Expo, Zeb Ahmed, a Senior Offering Manager at IBM, will discuss how to meet RTO in minutes and RPO in seconds using Zerto on IBM Cloud. He will specifically focus on a Cloud Provider and IBM/Zerto Partner use case that can utilize IBM Cloud to build out their own multi-tenant DRaaS offering by converting their capital expense into operating expense. He'll dive into the benefits ... (more)

Always-On Enterprise with @Veeam | @CloudExpo #IoT #M2M #DataCenter

"When you think about the data center today, there's constant evolution, The evolution of the data center and the needs of the consumer of technology change, and they change constantly," stated Matt Kalmenson, VP of Sales, Service and Cloud Providers at Veeam Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY. 20th International Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterp... (more)

Using Application Ratings to Foster DevOps

Last week I had the opportunity to have a hallway conversation with a CTO of a large software company about how the interactions between development and operations teams are changing.  I asked his opinion on measuring the benefit of that collaboration.  He noted while they did not have direct metrics for their teams, they found that having a rating system for applications under development did effect how developers approached their projects. Their rating system incorporated the expected operational characteristics of an application. For example, applications that must be as resilient as possible had a different set of ratings than applications with asynchronous or long running transactions.  He said that once their developers understood the rating system, operational requirements were considered more throughly during the design phase.  Additionally, they were more re... (more)